Returns and Exchanges – Artists on Cards

Returns and Exchanges

We hope you love your order, but if something isn’t quite right, our Returns and Exchanges policy is here to help. Artists on Cards gladly accepts returns on faulty or damaged items, and we’ll always do our best to make things right. While we don’t accept general returns or exchanges for change of mind, we’re committed to resolving any issues as smoothly and quickly as possible.

To arrange a return, please email us within 14 days of delivery with your order number and details. You can view our full policy below.

Thank you for supporting independent artists.

Returns

We accept returns for the following reasons:

  • The item arrived damaged or defective
  • You received the wrong item

To request a return, please contact us within 14 days of receiving your order via our Contact page or email. We will provide return instructions and next steps.

Note: Customers are responsible for return shipping costs unless the item is faulty or incorrect.

Exchanges

We offer exchanges only in the following cases:

  • Your item arrived damaged or defective
  • You received the wrong item

We do not offer exchanges for change of mind, duplicate purchases, or buyer error. In these cases, we suggest placing a new order if you wish to swap items.

Contact Us If you have any questions regarding our delivery and returns policy, please contact us via email at info@artistsoncards.com

This policy is subject to change without prior notice. Please review this page for any updates.